Client Organisations
How your business is represented in VerifiMe
A client organisation is your business as registered in VerifiMe. It is the entity that performs risk assessments on customer identities according to your specific configured rules.
Important Distinction
Client organisations are not the same as customer organisation identities. This is a common source of confusion:
| Concept | What it is |
|---|---|
| Client Organisation | Your business - the entity that uses VerifiMe to run risk assessments |
| Customer Organisation Identity | A company, trust, partnership, or sole trader that a customer submits for verification |
A financial institution, for example, might be both: they are a VerifiMe client organisation, and their own entity details may also exist as a verified customer organisation identity. These are separate concepts serving different purposes in the system.
Independence Between Organisations
VerifiMe presents client organisations in a parent-child hierarchy, but this structure is visual only. Each client organisation is completely independent:
- No configuration inheritance from parent to child organisations
- No data sharing between organisations
- Separate customer bases and risk assessment histories
- Individual rules and workflow configuration
Even if two organisations appear nested in the same hierarchy, they operate as if they were entirely separate accounts.
Configuration
All configuration is set up by your VerifiMe account manager during onboarding. There is no self-service configuration portal.
Each client organisation is configured with:
Organisation Codes
An organisation code uniquely identifies your client organisation in API calls and webhook payloads. See Organisation Code for how this is used in practice.
Risk Assessment Rules
Risk rules determine how VerifiMe evaluates each customer and what risk level is assigned. Rules are specific to your organisation - different clients may classify the same customer differently based on their own compliance requirements.
See Risk Assessment for the full list of risk levels and assessment statuses.
Workflow Types
A workflow type controls which verification flows are available to your customers during onboarding:
| Workflow Type | Behaviour |
|---|---|
Standard (DEFAULT) (default) | Individual identity required; customer is prompted whether to also add an organisation identity |
Individual Only (INDIVIDUAL_ONLY) | Individual identity only; the organisation prompt is skipped |
Organisation Only (ORGANISATION_ONLY) | Individual identity required, then automatically proceeds to organisation identity - no prompt shown |
Choose the workflow that matches the identities your compliance process requires. If you are unsure, discuss with your VerifiMe account manager during onboarding.
Client Portal
Your team accesses customer data and risk assessment results through the VerifiMe Client Portal at https://client-portal.verifime.com. Client users can search for onboarded customers, view identity details, and review risk assessment history for customers who have granted your organisation permission.
Client portal access is provisioned per client organisation - users only see customers belonging to their assigned organisation.